In the gallery, you will find photo's of jewelry designed by either Hoof Prints or our past clients.

The gallery is a great place to start when picking out your new piece. 

Please see our Facebook page for more pictures 

FAQ's

How to collect hair:

The best way to cut hair, is from the bottom of the tail bone.

Lift the tail, separate the longest hair, and cut the amount you need; it will not be visible that you cut any.

The longer you can get it the better. Secure it with an elastic

and place in zipper top style bag.

Washing:
We do not need the hair prepared in any way. Hair is washed and sanitized before it is worked with. We need the diameter of your finger depending on style and as long as possible.

Mane hair:

If you only have mane hair, the designs you can choose from will be limited. PLEASE contact to see what designs are available for short hair.

Shipping hair:

When mailing the hair, please include a note with your name, address, style you like, and the actual length of the bracelet. If you don't have a tape measure, just cut a string the size you want your bracelet to be. (Make sure not to use a stretchy string.) This is the best way to measure You are also welcome to send beads and/or charms that you may want added (no extra charge) Please make sure you write all the details on the piece of paper you include with your order. Feel free to add a phone #, email, etc.

Turnaround time:                                                                                                                                                                                    

The turnaround time varies, depending on work load. Most pieces will be ready to ship within 7 days.

Payment:                                                                                                                                                                                      

Payment is not required until work is completed. Payment is due before any items are shipped and within 7 days of completion of work, unless previously agreed upon. Payment plans are available. Deposits are required on orders over $100

Shipping:                                                                                                                                                                                        

Regular post shipping in North America is free. 2 day Xpresspost shipping, with $100 insurance and tracking is available at a discounted price of $10 

Returns:

Returns are not accepted on custom orders. Repairs on defective clasps or other hardware are done free of charge and include return shipping.

Returns on charms are limited to unused products only and a store credit will be given. 

We are here every day and happy to answer any questions. If you are not sure about something, please ask.


Mailing address is:

Hoof Prints Equine Jewelry

910 Okanagan Ave

Salmon Arm B.C

V1E 1H3


 

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